Iphone heating up while using the app

I have tried on iphone 14 ,11 pro , 12 mini iphone getting heated up that cause battery drain while using the app raised various tickets but ghere was no satisfactory reply from upstox ghey always ask ti uninstall and re install the app but nothing is working any one facing the same issue this issue increases while using the statrgy orderfrom option chain

Hey @Vikas_Ahlawat,

Welcome to the Upstox community! Could you please share your ticket id with us or raise a ticket here: https://uptx.to/tikt, and share the ticket number with us? This will facilitate further investigation and help us address your query effectively. Thank you.

8028941 Ticket i have raised its not the first one raised earlier also. I am adding screenshot of other user reviews from app store as your team claims no other person is facing ghis issue our team has checked

Hey @Vikas_Ahlawat,

Thanks for sharing your details with us. We will check and get back to you with an update soon.

Any update its a month now

Hey @Vikas_Ahlawat ,

We understand how important this is for you. We are actively working on your concern. We request your patience in the meantime.