Hi Upstox Support Team and @Ushnota
I would like to report an issue I faced with a basket order and seek clarification on the correct process.
On the night of 5th October (Sunday), I created a basket named “6th_Oct” and placed an AMO order using the swipe-to-place option. Later, after doing some additional research, I wanted to modify this basket — changing quantities, adding a few scripts, and removing others.
I clicked “Modify Basket” while it was still in the Scheduled state, made the necessary changes, and placed the modified order again. I repeated this modification process twice in total. The third modification was my final version, which I scheduled for execution the next morning (before 9 AM IST).
However, after checking a few hours later, I noticed that all orders from my final modified basket had failed due to insufficient funds, while the old scripts and quantities from earlier versions of the same basket had been executed instead.
According to the Upstox documentation, modifying a scheduled basket should cancel the previous scheduled order and place a new one with the latest modifications. But in my case, the earlier scheduled orders still went through, and the final one did not execute as expected.
Could you please check why this occurred and confirm the correct steps or sequence to follow when modifying and re-scheduling a basket order? This will help me avoid such issues in the future.
Ticket raised for this: [#9594707] Discripancy in the basked order placed on 6th Oct.
Thank you for your time and support.
Kind regards,
Sanjay Rout