Customer service Ver poor..feels like mocking

I submitted my account to open on 9th October. And to date it’s still on pending. I raised a ticket three weeks ago and still not resolved. They keep sen automated emails and that’s it . If not resolved in one week from today I’m moving to other platform.

My ticket number

9615126 406573/1055735523495341

@Sheeba_51083206 - Is your Ticket ID 9615126? Please confirm.

Yes

@Sheeba_51083206 - Thanks for confirming. We will check and get back to you.