Hi I have been charged for pledge fees. I didn’t even ask for pledge balance then why you are charging for this pledge fees. You should get approval from customer before applying pledge balance.
@RIYA_30885683 - Please share your Ticket ID so we can check this.
9739663 ticket id.
Please refund my money
@RIYA_30885683 - We are checking your Ticket ID and will get back to you soon on this.
@RIYA_30885683 - Your ticket is now closed. Please check, thanks.
i did not get any resolution. charged twice instead
@RIYA_30885683 - Have you replied to your existing ticket mentioning that or you have raised a new ticket?
I raised the ticket but didn’t get any resolution.
@RIYA_30885683 - What is the new Ticket ID?
Old ticket was also not resolved